Extraordinary service & support
Welcome to our web-based Service and Support center. We are in the process of adding new tools to help you solve order and technical issues as part of our commitment at Mushkin to providing the highest quality products and support. More service to help you get more out of your Mushkin products.
For technical service related to your Mushkin product, please use our online support ticketing system to the right, or call 1 (800) 569-1868 and press 1 on your touch-tone phone.
For Mushkin's Terms and Conditions of Sale, please click HERE.
Mushkin Limited Lifetime Warranty
Please click here to review the full terms of our limited lifetime warranty.
For Support Assistance or RMA (Return Materials Authorization)
European customers:
For replacement services, please visit your original place of purchase first to process your RMA. If you are unable to obtain RMA service from your original place of purchase, please email support@mushkin.com with a description of the issues you are experiencing and your original proof of purchase attached. Proof of Purchase is a requirement for Warranty Replacement.
Email correspondence will follow shortly after your request is received.
For technical issues it is strongly recommended that you follow these steps before contacting Mushkin to request a return or assistance:
1) Search our website and forum for details on your motherboard and Mushkin product.
2) If you purchased a dual module kit, try operating each module alone.
3) Test your memory using a program and have it record results. We recommend:
4) If you require Mushkin support assistance or a replacement:
- For fastest service, click here to make a priority support (including RMA) request online
- We typically respond to these requests within one business day.
- Please provide the most complete information possible in your application to receive the best service possible.
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